Supporting a town that's a great place to live, work and visit

What is a Community Agent

Your Community Agent is employed on a part-time basis by Chirk Town Council to provide a FREE service for Chirk residents who are over 50. The Goal is to improve quality of life by connecting people with the services they need. When you do not know who to call or you are unsure or unable to contact services, your Community Agent can help you. Agents have a wealth of knowledge and contacts. They are fully DBS security checked and can visit you in your own home where you can talk openly in complete confidence. Community Agents also work hard to help the community grow by assisting new clubs and activities (such as Chirk Community cupboard and Warm Hub), obtaining funding and helping to find volunteers and resources.

What can your Community Agent help you with?

  • Blue Badges
  • Bus Passes
  • Food Bank Vouchers
  • Telecare (call buttons)
  • Housing
  • Clubs and Activities
  • Bereavement
  • Utilities
  • Security
  • Internet/IT
  • Club Start-up
  • Volunteering
  • Local Knowledge

Referrals for:

  • Befriending
  • Social Workers
  • Care
  • Support Groups
  • Occupational Therapy
  • Assisted Trips Out
  • Repairs and Alterations
  • Hospital Transport
  • Welfare Rights
  • Financial Advice
  • Toenail Clipping
  • DIY & Home
  • Improvements
  • Daily Living/Cleaning

Your Community Agent CANNOT:

  • Fill in benefit forms unless you are physically unable to do so yourself, in which case your Agent can fill in the form as you dictate the answers. Your agent can help you understand the questions and talk through the form but the Community Agent cannot accept any responsibility upon the outcome of an application form.
  • Cannot give financial advice, but they can connect you with the services that can.
  • Cannot provide any befriending, cleaning, transport or physical help, but can connect you with services that can.
  • Cannot ignore a safety, health hazard or safeguarding issue. The Agent has a duty of care to help where a person cannot help themselves.

Contact your Community Agent

Call: 07821 297768


As the Community Agent is part-time you may not receive a response immediately. Please be patient and your Agent will contact you as soon as they are able.

Last updated: Wed, 05 Apr 2023 14:06